Privacy Policy

2. What personal information we collect

We collect only the personal information necessary to provide our mentorship program and related services.

The personal information we collect includes:

• Full name
• Email address
• Phone number

We do not collect sensitive information such as health information, financial account details, government identifiers, or payment card details.

3. How we collect your information

We collect personal information:

• directly from you when you enrol in our program or sign our Mentorship Agreement;
• when you contact us by email, phone, or through our website; and
• when you participate in coaching sessions or program activities.

We only collect personal information by lawful and fair means.

4. Why we collect your information

We collect and use your personal information to:

• administer your enrolment in the Program;
• deliver mentorship sessions and Program Materials to you;
• communicate with you about your progress, scheduling, and Program updates;
• process payments for the Program; and
• comply with our legal obligations.

We will not use your personal information for any purpose unrelated to the above without your consent.

5. Disclosure of your information

We do not sell your personal information to third parties.

6. Storage and security

We store your personal information securely and take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure.

Your information is stored electronically on secure systems. We take reasonable technical and organisational measures to protect your data.

We will retain your personal information for as long as necessary to fulfil the purposes set out in this policy, or as required by law. When your information is no longer needed, we will take reasonable steps to destroy or de-identify it.

7. Marketing communications

We do not use your personal information for direct marketing purposes. We will not send you unsolicited marketing emails, SMS messages, or other promotional communications.

8. Cookies and website tracking

Our website does not use cookies, tracking pixels, or third party analytics tools. We do not collect any personal information through automated means when you visit our website.

9. Access and correction

You have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate, incomplete, or out of date.

To make a request, please contact us at the details set out in section 12.

We will respond to your request within a reasonable time and in accordance with the Australian Privacy Principles.

In some circumstances we may decline a request for access or correction. If we do, we will give you written reasons.

10. Complaints

If you believe we have handled your personal information in a way that does not comply with this policy or the Australian Privacy Principles, you may lodge a complaint with us by contacting us at the details in section 12.

We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on our website.

We encourage you to review this policy periodically. Continued use of our services after any update constitutes acceptance of the revised policy.